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EMERGENCY – Emergency Response –

🚨 Information for Sudden Injuries or Illnesses

Staying calm and acting deliberately is of utmost importance.

💬

For emergencies,
LINE is the fastest!

We can respond the fastest.

Register for LINE
📞


Contact us by phone

090-6182-3922

make a phone call

Response Procedure

1 First, please calm down.

  • Take a deep breath and calmly assess the situation.
  • If there is someone nearby, please ask for help.

2 When calling an ambulance

  • In Japan, you can call 119 to request an ambulance.
  • Please call an ambulance.
  • Address: 1084-9 Hachiman-no, Ito City, VACANCES.izukogen
  • Brief description of symptoms (e.g., "My finger won't stop bleeding")
※ The emergency medical team will arrange for transport to the hospital, so there is no need to contact the hospital in advance.

3 When going to the hospital by taxi

  • If the situation is not urgent, you can also take a taxi to the hospital.
  • In such cases, contacting the hospital in advance will ensure a smoother admission process.

4. Basic First Aid

  • If bleeding occurs: Apply firm pressure to the wound and keep your hand elevated above your heart.
  • If you feel unwell: Lie down and rest as much as possible.
  • If there are people around, ask them to call for help.

5 For Guests with Pets

  • Pets are not allowed in the hospital.
  • In case of emergency, please place your dog in a crate or similar enclosure and leave them home alone.
  • If it's during the day, our staff may be able to come right away, so please contact us first.

Medical facilities capable of providing emergency care

24-hour service

Ito City Hospital

📍 196-1 Oka, Ito City, Shizuoka Prefecture
📞 0557-37-2626 (Main Number)
🏥 Internal Medicine, Surgery, Orthopedics, Pediatrics, Obstetrics and Gynecology, Neurosurgery, and Other Specialties
24/7 Emergency Care (Primary and Secondary Emergency Services)
💡 The only general hospital in the Ito area. In severe cases, patients are transported by ambulance.
Nighttime only

Ito City Night Emergency Medical Center

📍 1-7-12 Ohara, Ito City, Shizuoka Prefecture
📞 0557-37-2510
🏥 Internal Medicine (Pediatrics) / Surgery
Daily 7:00 PM ~ 11:00 PM
💡 We provide first aid for relatively minor injuries. Medications are generally prescribed for one day's use.
💰 Cash only (Credit cards and electronic money not accepted)
📝 Important Notes for Your Visit
✓ Please bring your health insurance card or My Number Card
✓ Fees are higher for nighttime, holiday, and after-hours care
✓ Nighttime emergency medical centers accept cash payments only
✓ If ongoing treatment is needed, please see your regular doctor at a later date

Finally

Even in difficult situations, staying calm and acting deliberately is most important.
At VACANCES., we prioritize the safety of our guests and their pets above all else and will provide support whenever possible.

🚨 In Case of Sudden Injury or Illness

Staying calm is the most important thing.

💬

LINE is the
Fastest!

Best for emergencies

Register LINE
📞

Phone
Contact

090-6182-3922

Call Now

Emergency Steps

1 Stay Calm

  • Take a deep breath and assess the situation without panicking.
  • If possible, ask for help from people around you.

2 Calling an Ambulance

  • In Japan, dial 119 to call an ambulance.
  • Say "Ambulance, please" (Kyukyusha onegaishimasu)
  • Address: 1084-9 Yawatano, Ito City, VACANCES.izukogen
  • Brief description of symptoms (e.g., "My finger is bleeding and it won't stop")
※ The ambulance team will arrange the hospital transfer, so you do not need to call the hospital yourself.

3 By Taxi

  • If the situation is less urgent, you may go to the hospital by taxi.
  • In that case, calling the hospital in advance may help for smoother admission.

4 Basic First Aid

  • For bleeding: Press firmly on the wound and keep your hand raised above heart level.
  • If feeling unwell: Lie down and stay as calm as possible.
  • If needed, ask someone nearby to call for help.

5 For Guests with Pets

  • Pets cannot be taken to the hospital.
  • In case of emergency, please place your dog in a crate or safe space and have them wait at VACANCES.izukogen.
  • During daytime hours, staff may be able to come and assist, so please contact us first.

Emergency Medical Facilities

24-Hour Service

Ito Municipal Hospital

📍 196-1 Oka, Ito City, Shizuoka
📞 0557-37-2626 (Main)
🏥 Internal Medicine, Surgery, Orthopedics, Pediatrics, Obstetrics/Gynecology, Neurosurgery, and others
24 hours a day, 365 days a year (Level 1 & 2 emergencies)
💡 The only general hospital in the Ito area. Severe cases will be transported by ambulance.
Night Only

Ito Night Emergency Medical Center

📍 1-7-12 Ohara, Ito City, Shizuoka
📞 0557-37-2510
🏥 Internal Medicine (Pediatrics), Surgery
Every day 7:00 PM ~ 11:00 PM
💡 Provides first aid for relatively minor cases. Medication is prescribed for 1 day in principle.
💰 Cash only (No credit cards or electronic payment)
📝 Important Notes for Medical Visit
✓ Please bring your health insurance card or My Number card
✓ Night/holiday/after-hours medical fees are higher than regular fees
✓ Night Emergency Medical Center accepts cash payment only
✓ For ongoing treatment, please visit your regular doctor later

Finally

Even in difficult situations, staying calm is the most important thing.
At VACANCES., we prioritize the safety of our guests and their pets, and will support you as much as possible.